Welcome!

This page features all the links and information you need to know prior to your first appointment. If you have any questions or require additional assistance, please contact our office administrator by calling or texting (904)-866-1857.

What's next?

01.

Create Client Portal Account

If you have already scheduled your intake appointment, check your email for a link to create your client portal account. This is where you will access your forms, Telehealth links, and secure messaging with your provider.

02.

Complete Intake Paperwork

Make sure your intake forms have been completed at least 24 hours prior to your scheduled appointment time, otherwise your appointment could be subject to cancellation.

03.

Add Payment to Portal

In addition to your intake paperwork, a valid form of payment is required to be on file prior to your first appointment. This can be done by completing the Payment Authorization form, located in the client portal.

04.

Add Us To Your Contacts

We may reach out from time to time for rescheduling, billing, or other important purposes. To ensure you don't miss our call or text, we recommend adding us to your contacts. Our office number is (904)-866-1857, and can be reached through text or call.

Important Forms

Please ensure the following forms have been completed at least 24 hours prior to your scheduled appointment time, otherwise your appointment could be subject to cancellation.

  • Client Intake Form

    There are three versions of the client intake form. Please read carefully to ensure you complete the correct form. The correct version for your appointment type is also provided in your client portal.


    1. For clients under 18: https://hptz.io/0Q3bfmg
    2. For clients over 18: https://hptz.io/00QSIDq
    3. For Group Therapy participants: (In Progress)

  • Payment Authorization Form

    This form is located in your client portal account.

  • Release of Information

    You may be asked to complete a Release of Information form, which allows your therapist to communicate with another person or provider involved in your care.


    Link: https://hptz.io/0XREeg8

  • Sliding Scale Eligibility

    If you’re interested in sliding-scale pricing, we may ask for proof of eligibility, such as a W-2, recent pay stub, or another income-related document.

New Clients FAQ

Below are some commonly asked questions we receive from new clients. If you don't see your concern addressed here, please reach out to our office directly and we would be more than happy to assist you.

  • What if my insurance is out of network?

    If your insurance is out of network, we offer private pay options for your convenience. The rate is $150 per 60 minute session. We accept credit and debit card payments; however, please note that we do not accept cash or checks at our practice.


    For those without insurance, we offer sliding scale rates. Please contact us to learn more.

  • When is my copay due?

    Unless otherwise specified, your copay is due at the time of your session.

  • What is the cancellation policy?

    We require at least 24-hour notice when canceling or rescheduling an appointment. Cancellation of an appointment may be done via your patient portal, through email, or by leaving a voicemail. 

  • What is required before my intake?

    As noted above, it's important to complete your intake form, the payment authorization form, and create a portal account prior to your first appointment. We also recommend saving our information to your contacts so you can easily get in touch with us should you need anything.

  • What should I expect during my intake?

    During your initial appointment, your therapist will take time to learn about you and explore the reasons you're seeking therapy. This session is meant to help both you and the therapist determine if working together feels like a good fit. The appointment typically lasts about an hour. To keep things on schedule, we ask that all paperwork be completed beforehand, as filling it out on-site may extend your visit.

  • What should I bring with me to my intake?

    Once your paperwork and insurance verification are complete, all you need to bring to your intake appointment is yourself.


    We aim to handle these details in advance so you can focus fully on beginning your healing journey.